Privacy Policy

Last updated: November 06, 2025

At CredsoLux, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We collect information that you provide directly to us, including:

  • Personal identification information (name, email address, phone number)
  • Financial information (income, employment details, credit history)
  • Government-issued identification documents
  • Address and proof of residence
  • Information you provide when applying for credit

2. How We Use Your Information

We use the information we collect to:

  • Process your credit applications and provide our services
  • Verify your identity and prevent fraud
  • Communicate with you about your account and applications
  • Comply with legal and regulatory requirements
  • Improve our services and customer experience
  • Send you marketing communications (with your consent)

3. Information Sharing and Disclosure

We may share your information with:

  • Credit bureaus and financial institutions for credit assessment
  • Service providers who assist in our operations
  • Legal and regulatory authorities when required by law
  • Business partners with your explicit consent

We do not sell your personal information to third parties.

4. Data Security

We implement industry-standard security measures to protect your personal information, including 256-bit encryption, secure servers, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications
  • Object to certain data processing activities

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser. For more information, please see our Cookie Policy.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: contact@credsolux.com

Phone: +33755538135

Address: Berlin